Lead Front Desk Receptionist

Express Web Group · 📍 Lubuklinggau · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
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Express Web Group is looking for a dedicated and professional Lead Front Desk Receptionist to join our team in Lubuklinggau. As the Lead Front Desk Receptionist, you will be responsible for managing the front desk operations, ensuring a welcoming and efficient environment for our guests and visitors. This role offers a competitive salary and the opportunity to grow within a dynamic and innovative company.

📋 Tanggung Jawab Pekerjaan

Greet guests and visitors with a friendly and professional demeanor.,Manage the front desk operations, including check-in and check-out procedures.,Handle guest inquiries and complaints, providing excellent customer service.,Maintain accurate records of guest information and reservations.,Coordinate with other departments to ensure smooth operations and guest satisfaction.,Lead and supervise the front desk team, providing guidance and support.,Ensure the front desk area is clean and well-maintained.,Assist in training and developing new front desk staff.

🎓 Kualifikasi & Syarat

High school diploma or equivalent.,Minimum of 3 years of experience in front desk receptionist roles.,Excellent communication and interpersonal skills.,Strong organizational and time management skills.,Proficiency in using computer systems and software.,Ability to work well under pressure and in a fast-paced environment.,Familiarity with hotel or hospitality industry standards and practices.,Leadership and team management experience.

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingTime managementTeam leadershipComputer proficiencyMultitaskingConflict resolution
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